Care and Supported Living
Welcome to Saint Aims Domiciliary Care and Supported Living
We are your trusted, friendly care and Supported Living partner and helping hands.
Who we are
Saint Aims Care and Support Ltd is a domiciliary care which is primarily targeted at adults at risk between the ages of 18-65 years old and also 65 years and above. Saint Aims care and support is tailored to provide opportunity and choice for people needing domiciliary care and also those experiencing mental health, dementia and physical disabilities. We provide programmes and we access treatment service from a team of professionals to enable them to recapture their optimum level of mental health, regain their confidence, life skills, independence, and improve their chances of returning to independent living.
We use a person-centered approach to promote good quality of life for all who access our service through collaborative work with other statutory, voluntary, and independent agencies in the community.
We place importance on the relationship between staff, clinicians, other professionals and their involvement with service users, the relatives, and friends of service users in the rehabilitation and treatment process, thus enabling service users to be the focus of the rehabilitation and treatment process.
We use a person-centered approach to promote good quality of life for all who access our service through collaborative work with other statutory, voluntary, and independent agencies in the community.
We place importance on the relationship between staff, clinicians, other professionals and their involvement with service users, the relatives, and friends of service users in the rehabilitation and treatment process, thus enabling service users to be the focus of the rehabilitation and treatment process.
The Aims of our Service
Saint Aims Care and Support Ltd aims to give individuals the opportunity to experience the best care and live as independently as possible with the support of our competent members of staff team. We provide 24-hour person centered care and support as well as cater for people with higher level needs requiring more intensive help. We are committed to providing person-centered service which focuses on recovery, and which delivers valued individualised outcomes. We achieve this through encouraging our service users and staff to actively participate in decision making, thorough risk assessment, support planning and working in partnership with families and friends as well as statutory services to build networks and supportive relationships in order to provide a holistic service. We provide a safe environment for our Service Users where they feel safe knowing that care or support is close at hand whenever they need help.
Working with various government, public and private sector organisations and using thorough and very well thought through quality support and care plans, we equip people with the courage, confidence, self-esteem and life skills they need to live independently, whether that’s for the first time or following a significant change in circumstances.
Regulated Activities
Saint Aims Care and Support LTD as a registered provider carries out the following regulated activities:
• Personal care
Services we Provide
• Domiciliary Care Services
Categories Of Service Users Whom We Cater For:
• Adults aged 18 to 65, and over 65
• People with physical disabilities
• People with mental health problems
• People with Dementia
Service User Band
• People between the ages of 18 and 65, and 65 years plus who are unable to provide personal care for themselves due to disease, disability, or old age.
• Dementia, Mental Health and Physical Disabilities.
• Personal care
Services we Provide
• Domiciliary Care Services
Categories Of Service Users Whom We Cater For:
• Adults aged 18 to 65, and over 65
• People with physical disabilities
• People with mental health problems
• People with Dementia
Service User Band
• People between the ages of 18 and 65, and 65 years plus who are unable to provide personal care for themselves due to disease, disability, or old age.
• Dementia, Mental Health and Physical Disabilities.
What we stand for?
Our core values
We hold our values in focus; they underpin what we do and the depth of support and care we offer our clients:
Professionalism
- Striving for excellence in everything we do.
- Setting high standards and challenging ourselves to do our best.
- Going the extra mile when necessary.
- Remaining patient focused and committed to client care.
- Adopting a positive approach to our own self-development.
- Being open to change to enhance quality of care.
- Having the courage of our convictions.
- Inspiring creativity, passion, optimism and fun.
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Respect
- Taking time to say, “please” and “thank you”.
- Supporting client’s rights to make choices.
- Being fair and treating everyone with respect.
- Embracing diversity; respecting the breadth of cultures, values and traditions.
- Openly recognising and acknowledging the achievement of others.
- Respecting the dignity and rights of all individuals in all dealings.
- Welcoming the opinions and ideas of all people.
- Being prepared to trust and learn from others.
Compassion
- Giving time to listen and giving time to care.
- Being present for others without judgement.
- Offering hope, comfort and support when required.
- Understanding a position from others’ perspective.
- Making the difference.
- We tailor our services to each client’s unique needs and preferences
- We recognize the value of individuality
- offering companionship that fosters emotional well-being.
- We create personalized care plans, considering the specific requirements
Integrity
- Being positive and realistic about our abilities.
- Keeping our promises.
- Communicating information honestly, openly and straightforwardly.
- Maintaining high moral and ethical standards.
- Having the personal courage to take the right, often tough decisions.
- Building trust with others through our own authenticity
- Open and honest communication about services, fees, and expectations.
- Adherence to a strict code of ethics in all interactions
Diversity
- Cultural Competence:
Understand and respect the cultural backgrounds, values, and traditions of service users.
Adapt care practices to be culturally sensitive and inclusive. - Language Accessibility:
Provide language-appropriate care and communication for service users with diverse linguistic backgrounds.
Utilize interpreters or bilingual staff when necessary to ensure effective communication. - Recognize and Respect Religious and Spiritual Sensitivity.
- Consider Diverse Caregiver Matching.
- Provide information in a variety of formats to accommodate different literacy levels and learning styles.
- Respect Gender Identity of Service Users.
- Ensure accessibility for Persons with Disabilities.
- Implement Anti-Discrimination Policies.
Rights
- Informed Choice and Consent:
The right to receive clear and comprehensive information about available services, treatment options, and associated risks and benefits.
The right to make informed choices about their care and treatment.
The right to provide or refuse consent for care, treatment, or services. - Individualized Care and Support:
The right to a care plan tailored to individual needs, preferences, and cultural beliefs.
The right to participate in the development and review of the care plan. - Freedom from Discrimination:
The right to receive care that is free from discrimination, regardless of race, ethnicity, gender, religion, sexual orientation, or disability. - The right to receive care in a safe and secure environment.
Choice
- Personalized Care Plans: Work collaboratively with service users to develop customized care plans that align with their unique preferences.
- Informed Decision-Making: Ensure that service users have access to comprehensive information about their care options.
- Respecting Cultural and Religious Preferences: Recognize and respect the cultural and religious beliefs of service users.
- Flexible Scheduling: Provide flexibility in scheduling care visits and services.
- Choice of Caregivers: When possible, involve service users in the selection of their caregivers. Consider their preferences for gender, language, etc.
- Meal and Menu Choices: Offer a variety of meal options and take into account dietary preferences and restrictions.
- Social and Recreational Activities: Encourage participation in social and recreational activities.
Privacy
- Informed Consent: We Obtain informed consent from service users or their authorized representatives before initiating any care services.
- Confidentiality: Treat all personal and medical information with strict confidentiality. Only share relevant information with authorized personnel involved in the care process.
- Respect for Personal Space: Respect the physical and emotional boundaries of service users.
- Secure Information Handling: Implement secure systems for handling and storing sensitive information.
- Customized Care Plans: Tailor care plans to the individual needs and preferences of service users.
- Communication Preferences: Understand and adhere to service users’ communication preferences.
+447984192349
24/7 EMERGENCY NUMBER
Call us now if you are in a medical emergency need, we will reply swiftly and provide you with a medical aid.
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